A new mindset for healthcare systems

Chaired by Mike Bell, Chair of NHS South West London ICB and Lewisham and Greenwich NHS Trust, the webinar opened by reflecting on the repeated attempts to fix long standing issues in the NHS. He highlighted that the time to act is now, using the 10-year health plan as a platform to drive real change.

He recalled how bringing in Strasys a decade ago helped guide a turnaround at Croydon, where previous approaches failed to deliver meaningful change. Strasys’s innovative approach to shifting the transformation focus towards consumer and population needs played a key role.

The severe challenges facing the NHS

Kevin Lavery, Chief Executive, NHS Lancashire and South Cumbria ICB, outlined the severe challenges: a growing and ageing population, increasing health conditions, and financial pressures. He highlighted that 60% of a £5 billion healthcare budget is spent on the acute sector. A shift towards community care is essential to manage growing demand.

Governance must shift from performance measurement to value creation

A new social contract must ensure fairness in the allocation of resources. The concept of “allocative equity” was discussed, with efforts to standardise and equalise care for underserved communities being key to ensuring health inequalities are addressed.

In conclusion, there was clear consensus that the current model is outdated and must live within its means. Effective system working goes beyond integration and collaboration. It demands a new mindset and skillset. Colleagues must set aside institutional interests and shift from managing demand to genuinely addressing need.

Questions leaders ask

The model has been shaped by political cycles and short-term targets. 60% of a £5bn budget is spent on acute care. True system working requires shifting from managing demand to addressing population need.
The current model is outdated and must live within its means. Leaders must set aside institutional interests and build new capabilities for system-level decision-making.
Through Decision Intelligence, shifting the focus from compliance and performance targets to consumer needs and value creation.