Exploring the role of data, AI and science in decision-making
James Sumner, Chief Executive, University Hospitals of Liverpool Group, a pioneer in using data to improve management decisions, recognised that often the NHS is not good at pulling data together and turning it into actionable insights.
He highlighted the need to shift from using basic statistical data to finding the magic from connecting and triangulating data to understand more about patients, their needs, wants, and motivations.
“That level of data helped us understand how to serve our patients, their unmet needs, and, really importantly, helped us understand how they choose and access services. That was the moment the lightbulb really began to shine in the boardroom.”
Launch of the Strasys Decision Intelligence Platform
Naeem announced the launch of the Strasys Decision Intelligence Platform for boardrooms. Developed over eight years, it provides practical tools for health leaders: shifting from siloed to connected thinking, prioritising value over transactions, fostering judgement and creating accountability, and ensuring data understanding extends to boardrooms.
Turning insights into action
Technologies like AI will challenge traditional healthcare models, but their promise hinges on getting the fundamentals right. Without this foundation, disruption could lead to chaos instead of transformation. The speakers emphasised the importance of starting with the consumer by identifying their challenges and urged leaders to dedicate board development time to exploring these approaches.